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Covid-19 Information Hub

Your well being is our priority 

The ongoing safety of our travellers is our top priority. Our style of travel is naturally already adhering to social distancing guidelines. However, our travellers will be interested in the policies adopted by our accommodation providers, boat operators and the government policies regarding public transport and social distancing. 

Individual countries, in conjunction with health authorities, have set policies based on ensuring the safety of travellers. Our partners will be strictly adhering to these policies and in many instances going beyond to provide hygienic and safe environments for our travellers.

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Find our COVID-19 vaccination policy FAQs, safety measures on tour, personal safety recommendations, and feedback from the field below.

Our Covid-19 Vaccination Policy FAQs

From the 1st of December 2021, travellers over the age of 18 are required to provide proof of a current and valid COVID-19 vaccination, with the final dose administered no later than two weeks prior to departure.

Vaccination age requirements may vary from country to country. For example, in Canada, participants aged 12+ are required to be fully vaccinated to allow services including trains, internal flights and restaurants to be utilised.

It is the duty of travellers to check any requirements which need to be fulfilled before travel, which includes transit destinations, on the destination country’s government websites.

USEFUL RESOURCE: IATA COVID-19 Travel Regulations Map.

Children up to and including the age of 17 are exempt from vaccination requirements and may instead provide a negative COVID-19 test taken 72 hours prior to day one of the trip.

If they are vaccinated, we will require proof of vaccination.

There are some exceptions to the age requirements, for example in Canada, among others, where those aged 12+ are required to be vaccinated.

Medical exemptions for adults will be considered on a case-by-case basis and require a medical certificate from a medical professional.

Those with valid medical exemptions must provide a negative COVID-19 test taken 72 hours prior to the first day of the trip.

Please be aware that additional quarantine requirements for unvaccinated travellers may apply, depending on destination and transit countries, and these should be considered before you travel so the appropriate arrangements can be made.

Vaccinations which are acceptable are those approved by health authorities in the country you will be travelling in, transiting through, or the vessel operator in the case of a boat-based trip.

USEFUL RESOURCE: To find out which vaccinations are acceptable for your destination country, refer to the relevant government website and the IATA COVID-19 Travel Regulations Map.

A copy of your vaccination record must be provided to our reservations staff prior to the start of your trip.

All personal information provided is kept in accordance with our privacy policy which you can view here .

A digital or paper copy should also be kept with you during your trip.

Depending on your country of origin, proof of vaccination may take the form of an:

  • Australia - Immunisation history statement or COVID-19 digital certificate 
  • EU - EU Digital COVID Certificate
  • England - NHS COVID Pass 
  • Scotland - Vaccination Status Record 
  • Canada - Vaccination Records or receipts issued by province or territory, pending standardised proof of vaccination
  • USA - CDC documentation 
  • New Zealand - Vaccination confirmation letter

National certificates may alter if vaccination passports are created. Please check with us if you are unsure which documents are required.

Note entry and exit requirements governing international travel are constantly changing and it is imperative you check any requirements which need to be fulfilled before you travel, via your transit and destination country’s government websites.

Requirements may be more stringent than those required by us, and these may include requiring evidence of recent COVID-19 test results.

USEFUL RESOURCE: IATA COVID-19 Travel Regulations Map.

We acknowledge and accept your right to choose what is best for you as an individual.

Whilst this is the case, we take our responsibility to our travellers, host communities and global staff seriously and with this in mind, will not accept travellers on our trips in the absence of a valid, current vaccination or suitable exemption.

Our Terms and Conditions of travel related to cancellation will apply should you decide not to meet the requirements for joining your chosen trip.

This also applies to those passengers who are holding Travel Credit Vouchers and who booked before or during the pandemic.

We hold our responsibility to our global team in the same high regard as that of our travellers.

In line with this commitment, all our leaders and crew must either have been vaccinated, or in the case of access challenges, being addressed via our advocacy, have tested negative to COVID-19 no more than 72 hours before they start a trip.

In some cases, on partner operated trips, local health regulations will direct the policy in place for staff.

In the vast majority of cases, yes.

In some cases, on partner operated trips, local health regulations will direct the policy in place for travellers.

There may be some travellers on your trip who are not vaccinated.

Our protocols have been carefully honed with your wellbeing in mind, using our 45 years of experience and in accordance with the standards set by the WHO (World Health Organization) and WTTC (World Travel and Tourism Council) and ATTA (Adventure Travel Trade Association).

Our tailored, nuanced rapid response field management protocol is a required standard throughout our operational bases.

Within all the risk mitigation strategies, it remains that COVID-19 is extremely contagious and there is a risk of exposure anywhere where people encounter one another which cannot be removed.

Acceptance of the inherent risk is voluntarily assumed by you when you when join our trips, though you should rest assured we have elevated our protocols with a heightened awareness of this new paradigm.

We are reviewing the access options for testing in our destination countries and until such time as accurate testing is universally available, pre-trip testing is not required for vaccinated travellers.

Note that in most instances, travel outside one’s country of origin will require a negative COVID-19 test taken 72 hours prior to departure.

Be sure to check the requirements which need to be fulfilled before you travel, via your transit and destination country’s government websites.

USEFUL RESOURCE: IATA COVID-19 Travel Regulations Map.


Covid-19 safety measures on our trips

Examples of what our travellers may expect when joining a cycling or walking holiday in 2022 (subject to change without notice depending on current health advice) are as follows: 

 

  • Cyclists on the Veneto Bike & Boat trip
  • Hotel Gosauerhof entrance in Gosau, Austria

 

  • a deluxe room at a Chateau Hotel in the Loire
  • Cycling past the palace in Palanga, Lithuania |  <i>Andrew Bain</i>
  • Cog train in Austria |  <i>Huggett</i>
  • The Louvre in Paris |  <i>Maurice Subervie</i>
  • The restaurant of the Cisterna Hotel

The above information represents examples of what procedures are likely to be in place for your trip whilst the virus remains. These will be dependent on the country and region of travel, local health authority advice and current conditions and may be adapted and changed over the months depending on these factors.  

Personal safety recommendations

As a traveller, we recommend you also take your own precautions at this time including:

    • ensuring you are fully vaccinated prior to travel, 
    • using a face mask when social distancing is difficult, 
    • regular handwashing of at least 30 seconds, 
    • avoiding touching your face and 
    • ensuring that you respect social distancing requirements. 

    Such precautions are likely familiar already if you are out and about in your neighbourhood, visiting shopping centres and/or taking public transport.

    Feedback from the field

    We appreciate that some of these new procedures may seem overwhelming, however it is important to remember that for the majority of the time, as you are walking or cycling during the day, the pleasures of active travel and exploring will not be compromised. There may also be some silver linings including reduced crowding of tourist sites and genuine warmth from locals happy to see travellers returning.  

     

    "We could not enjoyed it more. Although, it was anticipated to be the busiest month for Camino, especially this part from Sarria to Santiago, last 115 km, it was truly not. Due to the pandemic, it was much less people on the road and in the villages that we were passing through. UTracks was extremely efficient with preparing all documentation ahead of time and communicating every details to make our preparation very smooth."

    Viktoriya Kozlova | Spanish Camino traveller, August 2020

     

    "We arranged this last minute due to changing Covid restrictions. Nicola from UTracks was very helpful, helping us chose a holiday to suit us and sorting out all the details. The trip ran very smoothly and it was a perfect fit. Amazing scenery for just the right amount of effort."

    K. Griffiths | Via Alpina Switzerland traveller, July 2021

     

    "We thought we would send a quick wrap up of the cycle adventure we completed last week. We managed the cycle notes fairly well. The hill on the way out of Andlau was a tough climb and we had a "divine ray of sunshine" at the top. The bikes were good. Each of the accommodations was good. Each hotel helped us store the bikes securely overnight. Hats off to all of the accommodation for adapting to the new conditions which allowed us to travel. Thank you to everyone at UTracks for all your help in pulling together this trip at fairly short notice."

    M. & M. Maughan | Alsace Wine Route Cycle | August 2020

     

     



     

    Further advice

    If you have any further questions, please get in touch with our friendly team of travel experts.

     


     

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