our team
Our team at UTracks is passionate about Europe, adventure, travel and - of course - delivering exceptional service. And if there's one thing that binds us, it's both the personal and professional travel experience each of us bring to the company. Combined, we've travelled to virtually every corner of the world (many times) and bring a multidisciplined, multicultured and whole-hearted love of all things travel.
While based in Australia, UTracks has a global presence through World Expeditions, our worldwide agents. UTracks is a wholly owned division of World Expeditions who have offices in Ottawa and Montreal in Canada, Auckland in New Zealand and London in the United Kingdom. Below, meet some of our team.
 

Sue Badyari - CEO
Sue has been part of our team since 1986. Her love for adventure travel is reflected in what is now recognised as one of the worlds leading adventure travel programs. Sue’s enthusiasm for responsible travel has seen her forge fundraising initiatives for many Australian charities, while in 2005 she developed the companies' inaugural Community Project Travel program. When not desk bound she returns regularly to Asia, the Himalaya and South America. 
Kate Baker - Utracks General Manager
Kate has travelled widely across Europe, scouring every corner to ensure our UTracks program stays at the cutting edge of active European travel. There are simply too many countries to list, but her personal favourites are France, Italy, Turkey and Slovenia. In her previous role Kate spent three years in London establishing our UK office before returning to Sydney. Her adventure CV includes trekking in the Himalaya, the Andes, Europe, Africa and Patagonia, cycling in China & France, touring the Silk Road and cruises in both the Arctic and Antarctic. 
Philip Wyndham - Industry Marketing
Phil’s travels have taken him far and wide, including Poland, the Czech Republic, Canada, India, Vietnam, China and Thailand. He has a particular affinity for the Himalaya where he has trekked in Nepal and Sikkim, taught English in a school in Nepal and most recently returned from a trek in the Garwhal Region of India, near Nanda Devi.
Brad Atwal - Brand Marketing Manager
Brad's travel portfolio in Europe includes walking in the Cinque Terre & Iceland, sailing the Greek Islands and exploring England, Spain and Holland. He's has also travelled to Mongolia, India, Tibet, Pakistan, China, Vietnam, Nepal, the Arctic, rafted the Franklin River, and trekked the Larapinta Trail. Brad has a strong knowledge of UTracks and all the World Expeditions companies, having worked in the Australian, San Franciso and London offices over the last decade.

Jaclyn Lofts - UTracks Sales Manager
Our European specialist, Jac has been walking & cycling through Europe’s unexplored pockets for well over a decade and is still fascinated by the endless options available. While living in Ireland, Scotland and the French Pyrenees she took advantage of her time in Europe by trekking the entire section of the Spanish Compostela Trail. Jac lists her treks in the Mont Blanc region as well as cycling through France’s Loire Valley as some of the key highlights in her extensive European travels. Her knowledge and enthusiasm will ensure that you’ll receive unparalleled advice when selecting your next UTracks trip.
Laura Cremin - UTracks Reservations
Laura lives and breathes Europe. Her passion started as a tour leader, taking trips to Spain, Portugal, Italy, Greece, Croatia, Austria, Belgium, the Czech Republic, France, Germany, the Netherlands, & Switzerland. While based in Europe Laura also travelled to Hungary, Poland, Slovakia, Bosnia, and Turkey as well as beyond the continent to Morocco, the Middle East, South-East Asia, South America & Canada. She’s taught English in Spain and Peru and says she is happiest when visiting the Mediterranean.
Erin Williams - UTracks Reservations
Erin brings a wealth of European travel experience to our reservations team. During her travels she explored: France, Spain, Portugal, Italy, Iceland, England, Ireland, Scotland, Germany, Austria, Holland, Belgium, Switzerland, Czech Republic, Greece, Croatia, Bosnia, Montenegro, Slovenia, Sweden, Finland, Norway, Denmark, Monaco, Latvia, Estonia, Russia, Poland, Slovakia and Hungary. She considers her sailing experiences around Croatia and the Greek Islands as well as cycling in Ireland as some of her standout active European travel memories and her favourite countries are Iceland, Slovenia, Croatia and Spain. In 2012, Erin won the AFTA "Rookie of the Year' category at the National Travel Industry awards!

Efti Poulos - UTracks Reservations
Efti has called Europe her second home since birth, with Greece being a heavy influence in her travels and life. Since 2007, she has visited many countries including France, Monaco, Italy, Croatia, Spain, Gibraltar, England, Scotland, Austria, Switzerland, Germany, Lichtenstein, Poland, Russia, Belarus, Sweden, Denmark, Finland, Norway, Holland and Czech Republic. Fluent in Greek, Efti graduated in first place in her tourism course at TAFE in 2012.
Scott Pinnegar - National Sales Manager
Scott's infectious enthusiasm for adventure travel is obvious with journeys to remote regions like China's Yunnan and Sichuan provinces and Northern Cambodia. His extensive experience in the travel industry includes climbing Kilimanjaro, treks in South America and Nepal and many journeys through Vietnam and South East Asia. He has most recently returned from a trip to Antarctica, something he describes as a 'must do' for any adventure traveller.
Rachel Imber - Projects
Rachel has a diverse travel repertoire including escorting our Trans Siberian Naadam journey, treks to Nepal, South America, Vietnam, Cambodia, Laos, Myanmar, China and East Africa, together with a voyage to the Antarctic. In 2010 , Rachel joined our Jordan & Syria Explorer and returned raving about the rich culture and friendly people of the Middle East. Most recently she undertook a journey through Kyrgyzstan and Uzbekistan to absorb the rich history of the old Silk Road trading routes. Rachel also has a keen interest in our UTracks program having undertaken trips to France, Italy, Greece, Croatia, Slovenia and Spain.
Ben Ollington - IT Manager
Ben is our Information Technology ‘guru’ who has been responsible for the establishment of our website although he has regularly moved beyond virtual reality with adventures in Europe, Morocco, Nepal and a recent cruise in Antarctica.
Ian Williams - Victoria Schools Coordinator
Ian has often been referred to as a travel encyclopaedia. With over 30 years of adventure travelling to over 50 destinations to his credit, Ian is ideally suited to advising our private groups. Ian's on-going work with local people on philanthropic programs adds a vital dimension to the trips. 
Kylie Turner - Adventure Travel Consultant
Having travelled extensively through Europe, North, Central & South America, Indonesia, South East Asia & Japan, Kylie has definitely been bitten by the travel bug! She also lived in Scotland for 2 years before continuing the adventure with a ski season on the Canadian slopes. 
Pam Drummond - Queensland Manager
Pam has travelled throughout the UK and Europe by train, knows New Zealand inside out having grown up there. Pam made the most of having the Pacific Islands on her doorstep in New Zealand and has she's been to South East Asia many times. She has travelled in North America and the Middle East and has travelled overland in East Africa and experienced the wonder of the mountain gorillas in Uganda - truly a once in a lifetime experience! Some of her favourite countries include Jordan, Thailand and Laos. Pam travelled to Nepal to take part in our Sanjiwani Public Health Mission Community Project in October 2011 and found the experience of 'voluntourism' very heart-warming and encourages anyone considering this type of holiday to do it! In September 2012 Pam is escorting a group of World Expeditions travellers on the Trans Siberian Explorer crossing the borders of China, Mongolia and Russia.
Learna Cale - WA Sales Manager
I have just returned from Antarctica and am very lucky to be able to say I have now travelled to all 7 continents! My next adventure will be an African Safari in July and I can’t wait to explore the amazing parks and experience the culture and people.

Kerren Knighton - Adventure Travel Consultant
Kerren comes to World Expeditions wtih a wealth of adventure knowledge. Kerren guided throughout the Middle East, India & Turkey for three years leading small adventure groups and these regions are certainly a passion of hers. She has travelled extensively including visits to Kenya, Zimbabwe, Malawi & South Africa. Kerren also raves about her time spent in Thailand, Borneo and China. Kerren has travelled to Nepal on our Annapurna Machapuchare and has enjoyed the beautiful wildlife of the Galapagos Islands & Ecuador. 
Nadine Noël - Adventure Travel Consultant
Nadine has a passion for big mountains. After trekking in Nepal and climbing Kilimanjaro, she has now undertaken an ascent of the highest peaks of the Andes, Aconcagua in Argentina.
Véronique Pépin - Regional Manager
Native from France, Veronique went through France, Europe and North Africa. Then her taste for adventure brought her to the Middle East where she felt in love with this region forgotten by tourism. Explorer of nature, she left two years to go around the world to discover treasures of Asia, Oceania and of Latin America. Her passion for adenturous travels and her interest for cultures are contagious.
Maude Gamache Bastille - Adventure Travel Consultant
It all began with a community project travel in Haiti. Then her passion for languages lead her to quit her homeland to settle in Europe. Always looking for new adventure, she traveled in Asia, from Kazakhstan to Singapore and her last escapade lead her to Central America.
Lisa Delorme - Reservations Manager
Lisa has a great love for travel and adventure. She has been in the travel industry for over 10 years and has traveled to many destinations including Australia, Singapore, Malaysia, Taiwan, Hawaii, Belgium, Holland, England, Sweden, Mexico, Bahamas to name a few. She has trekked the Alps in France, Italy and Switzerland and the Andes in Peru. She also has a great love for surfing! Lisa will be more than happy to work on your trip details to ensure you have a fantastic adventure.
Nathalie Gauthier - Canadian Manager
Nathalie’ love for adventure is infectious, after spending a couple of months exploring South Est Asia, including Singapore, Myanmar, Thailand, Cambodia, Laos and Vietnam, she discovered the great African continent where her adventures took her to Morocco, Kenya, Tanzania, Malawi, Zimbabwe and Namibia. She can’t wait to go back and explore Botswana. Her travels also took her to Patagonia and Peru, Nepal, Tibet, Bali, Hawaii and Syria. Our European walking and cycling programs caught her attention and have her to explore the beautiful Cinque Terre, the Danube is next.
Mireille Cousineau - Adventure Travel Consultant
Mireille is always very enthusiastic about planning your life-changing adventures. Her great appreciation for the world's cultures has enriched her career in the travel industry and made her eager to provide adventure travel with a real authentic twist. To feed her interest in historical sites, she traveled Europe while working in France and visited Italy, Greece, Spain and the UK. Her extensive 'bucket list' now includes: adventure touring in South East Asia, experience the Himalaya and participate in one of our Community Travel Project in the coming years.
Caroline Mongrain - NA Marketing & PR
Caroline has an impressive adventure portfolio with experiences on every continent. She’s always ready for a challenge! After exploring Thailand and Vietnam she head north to the great Himalayan region to trek to Everest Base Camp and explore the beautiful kingdom of Bhutan. Her travelled also took her to explore Sri Lanka, China, Oman, trekked in Ethiopia and cruised to the great white continent and the Galapagos Archipelago and most recently the Trans Siberian Nadaam Festival. 
Doug Lentz - Airlines specialist
Doug is an industry veteran, planning travel since 1986 and our in-house
airfare specialist. His focus is getting you to your chosen destination.
His travels have taken him to Australia, South East Asia, Africa, and
the Middle East.

Annika Rautiola - Adventure Travel Consultant
Annika grew up in Finland not far from the Arctic circle where northern lights and bright midsummer nights were nothing out of the ordinary. She has since lived in the UK, Australia and now Canada seeking extraordinary experiences. Her passion for travel has taken her to well over 20 countries in Europe, Russia, Middle East, Australia and North America. 
Laura McCoy - Adventure Travel Consultant
Talking to Laura it’s hard to figure out the places she hasn’t been to! With more than 10 years experience crafting unique adventures to worldwide destinations for herself and her clients there’s no place she hasn’t discovered! From jungle treks and cave exploration in Central America to volcano hikes in the Pacific Islands, Laura’s passion for adventure is infectious. With specific expertise in South America, Africa and SE Asia your trip of a lifetime begins here. 
Nathaniel Wynne - Reservations Consultant
Nathaniel joined our team to share his European travel experience and advice with our World Expeditions and UTracks travellers. An avid cyclist, Nathaniel is often looking for his next challenge and has taken part in several triathlons and long distance charity rides. Having travelled extensively across both Western and Eastern Europe, on foot and by train, Nathaniel is dedicated to sustainable travel. He has also taken part in UTracks' Backroads of Tuscany Cycle and is a bit of an Italian specialist. A new Dad, he is now exploring family trekking and has recently undertaken the challenging UTracks self-guided Austrian Lakes Walk with his wife and daughter.

Gordon Steer - UK Manager
Gordon has a zeal for adventure that inspired him to travel and trek the world’s remote corners including cycling across Tibet, trekking the trails in Peru, Morocco, Ethiopia, Oman, Central America and the Tian Shan, as well as half a dozen treks in Nepal. The Polar regions of Antarctica, the Arctic & Greenland have also been a favourite of Gordon’s. Gordon has been with the company for over a decade.
Nicola Croom - Sales Manager
Nicola lives and breathes adventure. Having travelled around the world for 2 and half years Nicola has exceptional experience and enthusiasm for our style of travel. She is ideally set to chat with you on the phone or by email about all aspects of your travel plans. Her extensive travel adventures have taken her throughout Asia, Africa, Western and Eastern Europe, Australasia, the Galapagos and to the Arctic and Antarctic. Nicola is well placed to answer any of your Polar travel questions.
Victoria Earl - Groups and Charity Coordinator
Vicki left New Zealand 10 years ago to follow her passion for globe trekking. Having lived in Australia, and now the UK, her adventure travels have taken her to Southern Africa, South America, South East Asia, North America, India, and Europe. Her favourite travel hotspots so far? Definitely Jordan, Bolivia, Botswana, trekking the Inca Trail in Peru, and of course her native New Zealand. She loves meeting local people, experiencing new cultures and - when she's not travelling - is usually busy planning her next escape. Vicki has been with World Expeditions for 2 years and top of her bucket-list this year is climbing Kilimanjaro in Tanzania. 
Nathan Drane - Reservations Consultant
Nathan has travelled extensively throughout Asia - his favourite travel destination being Nepal where he spent 6 weeks trekking to Everest Base Camp and the Gokyo Lakes, as well as white water rafting, and Rhino spotting on foot in Chitwan. Aside from Nepal, Nathan has lived and travelled all over South East Asia, climbed Mount Kinabalu, and recently completed World Expeditions' Borneo trip to Sarawak. Nathan loves trekking and plans to move onto mountaineering with the hope of summiting a snow-capped mountain or two in the near future.













