Below, we have provided answers to a lot of the common questions our clients ask us about our self guided and guided programs throughout Europe.  Naturally, if you still have questions, please contact us via telephone or email as we'd be delighted to provide you with more information.

Q. What is a Self Guided trip?
A. Our wide range of self guided itineraries across the European continent are all about freedom to explore what interests you, at your own pace. We take care of the logistics; we supply you with lodgings* in charming mountain huts, inns and 2, 3 and 4 star hotels (with private facilities) chosen for their local flavour; we include a road guide with detailed maps and information to the sites to visit; we include breakfast daily and often dinner; your luggage is transferred daily, and if cycling, modern 21-speed bicycles are supplied. The itineraries are flexible to provide you time to explore and comfortably savour the sights and delights of hidden treasures.

Q. What should I expect on a Guided trip?
A. When you choose one of our guided options, you’ll enjoy the company of an expert guide who is with you from the time you arrive until the time your trip concludes, and a small group of like-minded travelling companions from around the world. The maximum group size ranges from 4 to 16 participants depending on your chosen trip. As with our Self Guided option, we handle all the logistics.  Yet small group does not mean you’re tied ‘en mass’ - each day there is time set aside to go off exploring on your own.  It’s a great way to explore Europe’s untrodden treasure in the safety and camaraderie of a small group.  For our guided cycling programs, we provide all the equipment that is required for your cycling trip.  For example, we generally provide quality 21 speed bikes, helmets and panniers on our cycling itineraries.  Be sure to check out our inclusions, as well as download our detailed trip notes for our itineraries for full details.

Q. What equipment is included?
A. We provide all the equipment that is required for the type of trip you join.  For example, we generally provide quality 21 speed bikes, helmets and panniers on our cycling itineraries and instructions manuals, as well as maps and sometimes even a rucksack on our self guided walking options.

Q. What is a typical day like?
A. There's really no such thing as a typical day, as you set the pace, you decide what you want to spend time exploring and then set off with your daypack in tow (and your bicycle which we provide) to explore the area.  At the end of each day, our charming country inns, pensions, guest houses, hotels and bed and breakfasts' have been selected for the local atmosphere they offer, epitomising the regions you are travelling in. Most are family run, so expect a healthy dose of local charm and insights while you're there. In the morning, savour a hearty local breakfast before venturing out on a new day of exploration. And while you're out discovering more treasures, our vehicles will move your bags to the next nights' destination so you're without the hassle of carrying your luggage.

Q. What happens if something goes wrong?
A. On our guided tours, you travel in small groups, with like-minded people from all corners of the world, led by a local multi-lingual guide whose knowledge of the terrain, flora, fauna and history of the region is exemplary.  Our self guided tours give you the freedom to explore at your own pace - but they're not unsupported. We provide detailed route notes and maps and our local partners are on hand throughout the day in the unlikely event something goes wrong. All we request is that you select a program that matches your level of fitness, to ensure you have a comfortable experience.

Q. How fit do I have to be?
A. Our adventures are first and foremost holidays and can be undertaken by anyone in a reasonable state of health and fitness - however, please carefully read our Terms & Conditions when booking and view the trip grading and grading definition before confirming your booking.  We recommend that you familiarise yourself with our grading system by reading our detailed trip notes (which you can order from this site) and to speak with our expert staff on the physical requirements of your trip.

Q. What is the accommodation like?
A. We have carefully selected a range of charming country inns, pensions, guest houses, hotels and bed and breakfasts' based on the local atmosphere they offer, epitomising the regions you are travelling in. Most are family run, so expect a healthy dose of local charm and insights while you're there. 

Q. How safe is it?
A. We provide you with detailed maps and instructions that you'll require for your itinerary and sightseeing, as well as ensure that if you're undertaking one of our cycling trips, instructions for bike handling and fit the bike to your frame/size.  Generally speaking, anyone taking a reasonable level of care and following the guidelines we provide shouldn't have any problems - this is were common sense plays it's part.  These trips are not difficult, and overall, are safe, tried and tested.  Yet in the unlikely event you get into difficulty, our on the ground support staff are just a call away.

Q. Can I organise my own group?
A. Absolutely.  Our groups option is ideal if you have a group of friends or social network who are planning on travelling to Europe but looking for an extra level of flexibility in your touring plans. With inn-to-inn evening accommodation organised, you’re free to explore the areas as a collective group, or break off in small groups to satisfy individual preferences, then all meet up again at the end of the day to share experiences. Depending on your group size, we can tailor the itinerary options to suit your group, with exclusive group departures. Contact our office to discuss your plans and we can customise a solution to suit.

Q. Do yo have any family-friendly trips?
A. Many of our self guided cycling departures are suitable for families with children over two years old. We can usually arrange bike trailers which accommodate up to 2 children to a maximum of 40-60kgs (depending on specifications), and trail-a-bikes for 4 to 9 year olds. Our self guided grade 1 walks are suitable for active children over 10 years old. Contact our office staff who will be happy to discuss your individual requirements. Discounts are usually available for children under 12 when sharing a room with two adults.

Q. What about the food?
A. All of our journeys include breakfast daily (except Cinque Terre which is self catered) and many may also include lunch or dinner - please refer to the specific inclusions on the trip page or download our detailed trip notes.  We introduce you to provincial restaurants that feature local flavours and traditional specialties unique to the region. Food is an integral part of any European experience and the many culinary delights are yours to savour. Where possible, we also cater to most dietary requirements, provided you let us know in advance.

Q. What is included in my trip?
A. It is our aim to ensure that we incorporate as many inclusions as possible in your trip to minimise any out of pocket expenses while you are away. It is important that you refer to our trips notes for the exact inclusions.

Q. How can I get more information?
A. We can send you comprehensive notes on all of our trips by post, fax or email, or you can download them from this website. We hold regular slide shows on our major destinations and our office staff are pleased to help you or your travel agent select your holiday. Our staff have a wide experience of the trips we offer and can provide first-hand advice and travel tips. This is a reason why over 55% of our participants join us through personal referrals or have travelled with us before.

Q. How can I make a booking?
A.  Download our Booking Form HERE. Complete the form and either fax or post it to your nearest UTracks or World Expedition office or your travel agent together with your payment. We will confirm your booking and forward comprehensive trip departure booklets and other information regarding visas, vaccinations, personal clothing, equipment and the like, to ensure you are fully prepared for your adventure.  Please note that payment in full is required at the time of booking, however, this does not automatically confirm your position on the tour.  You will be notified of the tour availability once we have received confirmation from our tour operators in Europe at which time your booking form will be processed.  If the tour is not available and an alternative departure is not suitable, we shall return your booking form and payment in full.

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